FAQs

CAS PRODUCTS

What does NTEP mean?


National Type Evaluation Program. Please visit The National Conference on Weights and Measures at www.ncwm.net.

 

Do you sell direct?


No. CAS USA Corporation sells through an authorized reseller network throughout the United States.

 

Can I get a new owner's manual for my scale?


All owner's manual are available for download on each product page.

 

What are your business hours?


Our main office in East Rutherford, NJ is open from 8:30 AM to 5:15 PM Eastern Time, Monday to Friday. West coast office is open 8:00 AM to 5:00 PM Pacific Time, Monday to Friday.

 

I need to calibrate my scale. Who do I call?


For an authorized CAS Dealer in your area, please call (800) 223-4227

 

What is the warranty period for CAS products?

 

Model
Yr
Model
Yr
Model
Yr
AP Series
2
HFS Series
2
PS Series
1
BW Series
2
IE Series
2
PW-II
1
Caston II
2
Load Cells
2
Roll-on
2
Caston III/IIIBT
2
LP-1000
1
RW Series
2
CI-2001 Series
2
LP II
1
S-2000
2
CL-5000
1
MW-II
2
S-2000 Jr
2
CPS Series
2
MW-P
2
SC Series
2
EB Series
2
NC-1 Series
2
SH Series
1
EC Series
2
PB Series
1
SW Series
1
ED Series
2
PD-I/II
2
 
 

 

 

My scale requires service. Who do I call?


For an authorized CAS Dealer in your area, please call (800) 223-4227

 

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