CL Series Support Packages

Specifically designed for the CAS CL Series label printing scales, these packages provide everything from initial configuration to ongoing expert maintenance, ensuring your scales are ready to work from day one. (Please see below for product descriptions).
SKU
CL Series Support Packages
Grouped product items
Image Model Price
CL-ES-1YR SKU: 901007
CL-ES-1YR2 SKU: 901009
CL-EN-1YR SKU: 901008
CL-EN-1YR2 SKU: 901010

Keep your Business Running Smoothly: Post-Sale Support Options

Enhance your business operations and eliminate the stress of technical setup with CAS CL Series Support Packages. Specifically designed for the CL Series label printing scales, these packages provide everything from initial configuration to ongoing expert maintenance, ensuring your scales are ready to work from day one. Whether you are looking for a one-time setup or long-term peace of mind, our packages help you save time, reduce IT headaches, and keep your business running smoothly.

Which Package is Right for You?

Whether you are setting up a brand-new CL series scale or looking to upgrade the support for your existing scales, our team is ready to help you choose the right level of coverage.

What's the Difference Between 1YR & 1YR2?

Our support plans are designed to scale with you. Your subscription covers your primary unit at a base annual rate, with a significantly discounted "Add-on" rate for every additional scale in your network—even across multiple locations sharing the same PLU data.

Our Comprehensive Support Packages

Maximize the performance of your CAS CL Series label printing scales with our two new comprehensive support packages. Designed to eliminate technical headaches and keep your business running without interruption, these tiers offer everything from fundamental maintenance to total enterprise-level protection. Once your scales are installed, our ongoing support services ensure you can maintain peak performance, minimize downtime, and focus on your customers.

Essentials Package

Focus on what matters most - your business. This package provides you with fundamental support and maintenance.

  • Priority Phone Line Get quick answers & troubleshooting from our expert team.
  • Remote Access & Configuration Expert remote assistance for diagnostics and settings.
  • Database Management & Backups Secure management of your product data.
  • Software & Security Updates Stay up-to-date with the latest features.

Enterprise Package

The Essentials Package plus advanced solutions for larger scale needs.

  • Loaner Assistance If your scale needs servicing, we’ll provide a loaner.
  • Remote Access & Configuration Expert Remote Assistance for diagnostics and settings.
  • Training Virtual new employee training, new feature updates, etc.
  • Extended Warranty Your scale’s warranty continues for the length of your package.

Ready to Get Started?

Contact us today to secure your support package and ensure your CAS scales are always ready for action.

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