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CL Support Packages
Get Started with Confidence: CAS Scale Setup Assistance
SET UP & SUPPORT
PACKAGES
For your CL Series Label Printing Scale
What You Get
Let our experts or one of our authorized independent dealers handle the details. With the CAS Setup service, we do the work for you. Our team will build your product database and design your custom labels to your specifications. We’ll then load, configure, and test everything on your scales before shipping them to you, ensuring they arrive ready to plug in and start working immediately.
Our Services
Setup starts at $120. Select one of the following options when purchasing your CL Series Label Printing Scale.
Database Build -
Our team will create and organize your product database with CL Works Pro. Don't waste countless hours trying to figure out what to do!
CL-PLU - $180
Custom Label Design -
Get professionally designed labels. Branding, descriptions, ingredients, and more! You can have your logo in front of your customers
CL-CUSTOM - $120
Have us build & configure...
Your scale keyboard for optimal workflow. Complete with pictures and names... your employees will know exactly what the customer is buying.
CL-72KB - $240
Our Comprehensive Support Packages
Essentials Package
Focus on what matters most - your business. This package provides you with the fundamental support
and maintenance you need to keep your CL Series scale performing optimally.
- Priority Phone Line:
Get quick answers & troubleshooting from our team of experts. - Remote Access & Configuration:
Expert Remote Assistance for diagnostics and settings. - Database Management & Backups:
Secure management of your product data - Software & Security Updates:
Stay up-to-date with the latest features and security.
Enterprise Package
The Essentials Package plus advanced solutions for larger scale needs.
- Loaner Assistance:
If your scale needs servicing, we’ll provide a loaner to keep your business running. - Remote Firmware Updates:
We’ll update your scales with a new firmware upgrade.
A representative would need to be present at the scale for this service. - Training:
New employee virtual training, new feature updates, etc. - Extended Warranty:
Your scale’s warranty will continue for the length of your Enterprise Support Package is in effect.